Effective Date: February 5, 2026 · Last Updated: March 2026
By accessing or using TurboBroker™ ("the Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference. Together, these Terms and the Privacy Policy constitute the entire agreement between you and TurboBroker™ regarding your use of the Service. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Service. These Terms constitute a legally binding agreement between you and TurboBroker™. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes. For information about how we collect, use, and protect your personal information, including your rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable state privacy laws, please refer to our Privacy Policy.
By clicking "I Agree," creating an account, or otherwise accessing or using the Service, you acknowledge that your acceptance constitutes an electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. 7001 et seq.) and the Uniform Electronic Transactions Act (UETA), and that you consent to conduct this transaction electronically. You agree that your electronic acceptance has the same legal force and effect as a handwritten signature.
Consent to Electronic Communications: You consent to receive all agreements, notices, disclosures, and other communications from TurboBroker™ electronically, including via email to the address associated with your account and through notices posted within the Service. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.
Hardware and Software Requirements: To access and retain electronic records provided by TurboBroker™, you need: (a) a device with a modern web browser (such as the current version of Chrome, Firefox, Safari, or Edge) with JavaScript and cookies enabled; (b) an active email account capable of receiving emails from TurboBroker™; (c) sufficient storage space on your device or cloud storage to save or print electronic records; and (d) a printer or the ability to save files in PDF format if you wish to retain copies of records.
Withdrawal of Consent: You may withdraw your consent to receive electronic communications at any time by contacting support@turbobroker.ai. However, because the Service is provided entirely through electronic means, withdrawal of your consent to electronic communications may result in termination of your account, as the Service cannot be provided without electronic communication. Withdrawal of consent does not affect the legal validity or enforceability of any electronic communications or transactions completed prior to your withdrawal.
TurboBroker™ is an AI-powered transaction coordination platform designed for licensed real estate professionals. The Service assists with:
Important Disclaimer
TurboBroker™ is NOT a licensed real estate broker, agent, or attorney. TurboBroker™ operates within the scope of an unlicensed assistant as defined by the real estate regulatory authority of each state in which the user holds an active license. It may cite publicly available information, including legal citations relevant to a transaction, but does not provide legal opinions, tax or financial advice, or advise on legal obligations. TurboBroker™ prepares e-signature packages for parties to sign but never signs documents on behalf of any party. We recommend consulting a licensed attorney or accountant for legal or financial questions. All transaction decisions remain the sole responsibility of the licensed agent and their clients.
To use TurboBroker™, you must meet all of the following requirements:
As a TurboBroker™ account holder, you are responsible for:
TurboBroker™ offers the following subscription plans:
| Plan | Monthly Fee | Per Transaction | AI Assistant + Native CRM | Agents |
|---|---|---|---|---|
| Solo Agent (T1) | None | $89 | Not included | 1 |
| Solo Agent+ (T1+) | $39 | $59 | Included (1 seat) | 1 |
| Team (T2) | $149 | $59 | First 3 seats free, then $29/seat/mo | Up to 10 |
| Brokerage (T3) | $399 | $49 | First 10 seats free, then $19/seat/mo | Unlimited |
All paid subscriptions automatically renew at the end of each billing cycle at the then-current rate unless you cancel before the renewal date. You will be charged the applicable subscription fee at the beginning of each renewal period. Cancellation takes effect at the end of the current billing cycle unless otherwise required by applicable law.
This auto-renewal disclosure is provided in compliance with California Business and Professions Code Sections 17600-17606, New York General Obligations Law Section 5-903, Illinois Automatic Contract Renewal Act (815 ILCS 601), Colorado Revised Statutes Section 6-1-732, Connecticut General Statutes Section 42-110b, Minnesota Statutes Section 325G.065, Virginia Code Section 59.1-207.45 et seq., Oregon Revised Statutes Section 646A.295, Hawaii Revised Statutes Section 481B-5.5, Massachusetts General Laws Chapter 93A, Maine Revised Statutes Title 32 Section 14706, and the District of Columbia Consumer Protection Procedures Act. By subscribing, you acknowledge and agree to the automatic renewal terms described herein.
All prices listed are exclusive of applicable taxes. You are responsible for paying any sales tax, use tax, value-added tax, goods and services tax, or other governmental taxes, levies, or charges imposed by applicable law on your subscription or per-transaction fees. If TurboBroker™ is required by law to collect taxes from you, such taxes will be added to your invoice or charged to your payment method in addition to the listed subscription or transaction price.
The AI Assistant Seat provides access to the Full-Time AI Assistant and built-in CRM features. Pricing and availability varies by plan:
When you represent both the buyer and seller on the same real estate transaction (dual agency / dual representation), TurboBroker bills this as two separate transactions minus a $10 discount, reflecting the additional compliance, disclosure, and coordination work required.
Certain features are available only on specific subscription tiers. The following table summarizes key feature availability:
| Feature | T1 | T1+ | T2 | T3 |
|---|---|---|---|---|
| AI document extraction & verification | ||||
| Automated tasks & deadline alerts | ||||
| On-demand Turbo AI chat | ||||
| DocuSign e-signature automation | ||||
| Single state license verification | ||||
| Multi-state license management | — | |||
| Signature Audit System | — | |||
| Full-Time AI Assistant (email, SMS, phone) | — | |||
| Native CRM & contact management | — | |||
| AI drip campaigns | — | |||
| Custom compliance checklists | — | |||
| Commission split tracking | — | — | ||
| External CRM integrations | — | — | ||
| Multi-office controls | — | — | — | |
| API access & white labeling | — | — | — |
Feature availability is subject to change. We will provide at least 30 days notice before removing any feature from an existing plan. New features may be introduced at any tier level at our discretion.
TurboBroker™ uses artificial intelligence to extract data from documents, generate task lists, and provide informational responses through our AI assistant. Please be aware of the following:
AI document extraction is approximately 97% accurate based on internal testing across 500+ real estate documents. Results may vary based on document quality and formatting.
All AI-generated content, including extracted data, task lists, and AI responses, should be reviewed by the licensed agent before acting on it. You are responsible for verifying all transaction details.
TurboBroker™ does not guarantee 100% accuracy of extracted data. Fields may be missed, misinterpreted, or incorrectly populated.
AI systems may occasionally generate outputs that appear plausible but are factually incorrect, incomplete, or inconsistent with source documents. You must independently verify all AI-generated information against your original source documents. TurboBroker™ is not liable for any losses, damages, or consequences resulting from reliance on AI-generated content that is inaccurate or misleading.
AI responses are informational only and do not constitute professional, legal, financial, or tax advice.
TurboBroker™ operates within the scope of an unlicensed assistant as regulated by the authorities of the state(s) in which you are licensed. It may cite publicly available information including legal citations, but does not provide legal opinions, tax or financial advice, or make decisions that require a real estate license. TurboBroker™ prepares e-signature packages for parties to sign but never signs documents on behalf of any party. We recommend consulting a licensed attorney or accountant for legal or financial questions.
To ensure reliable performance and fair usage for all users, TurboBroker™ enforces the following limits on document uploads and processing:
| Limit | Value |
|---|---|
| Maximum file size per upload | 50 MB |
| Maximum pages per document | 200 pages |
| Maximum documents per transaction | 25 files |
| Maximum total pages per transaction | 500 pages |
These limits are designed to accommodate even the most complex residential real estate transactions, including those with extensive disclosure packages, HOA documents, and multiple counter offers.
Free-tier (T1 Solo Agent) accounts are limited to 3 active transactions. Paid tiers (T1+ Solo Agent+, T2 Team, T3 Brokerage) have no active transaction limit.
If your transaction requires capacity beyond the document limits above, please contact us at support@turbobroker.ai and we will work with you to accommodate your needs.
Documents uploaded to TurboBroker™ are handled with the following policies:
TurboBroker™ provides automated communication capabilities. By using these features, you agree to the following:
Voice calls handled by TurboBroker™'s AI voice system are processed by AI service providers in real time to facilitate the conversation. Voice calls are not recorded or stored. At the beginning of each call, participants are informed that they are speaking with an AI assistant acting on behalf of the licensed agent.
Call metadata (duration, timestamps, caller identification) is logged for transaction coordination and compliance purposes. We do not extract, store, or use biometric identifiers (including voiceprints) from voice call audio.
These AI disclosures are provided in compliance with California SB 1001 (Cal. Bus. & Prof. Code Section 17941) and Maine Revised Statutes Title 10 Section 1498 regarding automated system disclosures.
The Full-Time AI Assistant ("AI Assistant") sends communications on behalf of the licensed agent. By activating the AI Assistant, you agree to the following:
TurboBroker™ uses artificial intelligence to draft and, in some cases, automatically send communications on your behalf to transaction parties and other contacts. You acknowledge and agree to the following AI communication disclosures:
These disclosures are provided in compliance with California SB 1001 (Cal. Bus. & Prof. Code Section 17941), which requires bots that communicate with persons in California to disclose that they are not human, and Maine Revised Statutes Title 10 Section 1498 regarding chatbot and automated system disclosures. TurboBroker™ will comply with additional state and federal bot disclosure requirements as they are enacted.
TurboBroker™ adapts its capabilities based on the real estate regulatory requirements of the state(s) in which you are licensed. The level of automation available to you depends on your state's rules governing unlicensed assistants in real estate transactions.
AL, AR, AZ, CA, FL, IA, ID, IN, KS, ME, MN, MO, MS, MT, NE, NV, NY, OH, OK, TN, VT, WI, WY
In these states, TurboBroker™ can send administrative communications, deadline reminders, and document requests on your behalf after initial setup. AI-drafted messages above our confidence threshold may be sent automatically.
AK, CO, CT, DC, DE, HI, KY, LA, MD, ND, NH, NJ, NM, PA, RI, SC, SD, TX, UT, WV
TurboBroker™ handles document tracking, deadline management, and administrative coordination. Communications about contract terms or conditions are routed to you for review before sending.
GA, IL, MA, MI, NC, OR, VA, WA
Due to stricter unlicensed assistant regulations, all external communications in these states require your explicit approval before sending. TurboBroker™ drafts messages and prepares documents, but you review and approve each outbound communication.
Universal Restrictions (All States)
Regardless of your state, TurboBroker™ never negotiates terms, interprets contracts, provides legal opinions, advises on property values, or signs documents. These activities require a real estate license and remain your sole responsibility.
All 50 states and Washington D.C. are mapped to one of the three service tiers above. Your tier is automatically assigned when you verify your real estate license. If you believe your state's categorization is incorrect, contact support@turbobroker.ai.
You are responsible for ensuring your use of TurboBroker™ complies with the regulations of all states in which you hold an active license. If you hold licenses in multiple states, TurboBroker™ applies the most restrictive scope applicable to each transaction based on the property location and the parties involved.
You agree not to use TurboBroker™ for any of the following purposes:
TurboBroker™ includes a built-in CRM for managing contacts, lead pipelines, and communication history. The following terms apply to CRM data:
TurboBroker™ and its original content, features, functionality, and branding are and will remain the exclusive property of TurboBroker™ and its licensors. The platform is protected by copyright, trademark, and other intellectual property laws.
You retain full ownership of all documents you upload and transaction data you create within the platform. TurboBroker™ does not claim any ownership rights over your content. We use your content solely to provide and improve the Service as described in our Privacy Policy.
When you save form field configurations using the Form Builder, the structural layout metadata you define (field positions, dimensions, field types, and signer role assignments) may be used to improve document processing accuracy across the Service. By saving form field configurations, you grant TurboBroker™ a non-exclusive, royalty-free, perpetual license to use and incorporate this structural metadata into our internal systems. This license applies only to de-identified structural metadata and does not extend to your documents, document content, transaction data, client information, or any personal information. This structural metadata does not contain personal information and is not subject to individual deletion requests, as it cannot be linked to any specific individual, transaction, or document.
The Custom Forms and Quick Sign features allow you to upload, configure, and send documents for electronic signature. You are solely responsible for ensuring that any forms or templates you upload, modify, or distribute through the Service comply with all applicable federal, state, and local laws, regulations, codes, and ordinances, including but not limited to real estate licensing laws, consumer protection statutes, fair housing regulations, and intellectual property laws. Certain real estate forms are proprietary works owned or licensed by trade associations (e.g., California Association of REALTORS, Texas Real Estate Commission) and may be subject to copyright protection, licensing restrictions, or usage limitations. TurboBroker™ does not grant any right to reproduce, modify, or distribute copyrighted or proprietary forms, and use of the Custom Forms feature does not constitute authorization to use any third-party intellectual property. You represent and warrant that you have all necessary rights, licenses, and permissions to use any forms you upload to the Service. TurboBroker™ disclaims all liability for any claims, damages, or losses arising from your use, modification, or distribution of forms or templates through the Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TURBOBROKER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TURBOBROKER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TURBOBROKER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICE IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TURBOBROKER OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TURBOBROKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF THE SERVICE.
Without limiting the foregoing, TurboBroker™ is not liable for:
In no event shall TurboBroker's total aggregate liability exceed the total fees paid by you to TurboBroker™ during the twelve (12) months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless TurboBroker™, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your violation of these Terms, your violation of any rights of a third party, or any communications sent through the platform on your behalf.
We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Common reasons for termination include:
You may cancel your account at any time through your account settings or by contacting us at support@turbobroker.ai.
Free-tier (T1 Solo Agent) accounts that remain inactive (no new transactions created) for 90 consecutive days are subject to automatic data removal. We will send warning notifications via email at 30 days, 15 days, and 3 days before removal. If you do not take action (such as creating a new transaction, downloading your files, or upgrading to a paid plan), all transaction data, documents, communication logs, and associated resources will be permanently deleted. Your account login will remain active so you can sign back in at any time. We recommend retaining your own copies of all transaction documents, as real estate regulations require brokers to maintain records for 3-8 years depending on the state.
Paid-tier accounts (T1+, T2, T3) receive indefinite data retention while the subscription is active. If your subscription lapses due to payment failure, voluntary cancellation, or administrative action, your account enters a read-only suspension period. During suspension: (a) you may sign in, view transactions, and download files, but cannot create new transactions, send communications, or use AI features; (b) your dedicated phone number will be released after 30 days; (c) your data will be retained for 90 days from the date of suspension. After the 90-day suspension period, if the subscription has not been reactivated, all transaction data, documents, communication logs, and associated resources will be permanently deleted. We will send warning notifications at 30 days, 15 days, and 3 days before removal. You may reactivate your subscription at any time during the suspension period to restore full access immediately. Team members on suspended T2/T3 accounts may choose to split off into independent accounts. We strongly recommend downloading your files during the suspension period, as real estate regulations require brokers to retain transaction records for 3-8 years depending on the state.
Transactions that remain active but show no user activity for 90 consecutive days past their close of escrow date or latest deadline will be automatically archived. We will send a warning notification via email and SMS 14 days before archival. You may keep a transaction active by responding to any notification, uploading a document, updating a task, or contacting support. Archived transactions remain accessible in read-only mode. Any public disclosure package links will be deactivated.
Listing transactions that pass their listing agreement expiration date without being renewed will receive a notification via email and SMS. If no action is taken within 7 days, the listing will be automatically archived and any public disclosure package links will be deactivated. You may renew the listing or archive it at any time. Archived transactions remain accessible in read-only mode.
When a mutually signed Cancellation of Contract (CC) is uploaded or received, you will be prompted to archive the transaction. Archiving a cancelled transaction deactivates any public disclosure package links. Archived transactions remain accessible in read-only mode.
If you voluntarily cancel your subscription, or if we terminate your account without cause, pro-rated refunds are available for the unused portion of your current billing cycle. If we terminate your account for cause (including breach of these Terms, violation of Section 10, or non-payment), no refund will be provided for the current billing cycle. Per-transaction fees remain non-refundable once the transaction has been processed, regardless of the reason for termination.
Upon termination or cancellation, your account enters a 90-day read-only suspension period during which you may export your data (including transaction records, documents, CRM contacts, and communication logs) through your account settings. After the 90-day window, data may be permanently removed as described above. For accounts terminated for cause (breach of Terms, prohibited uses), the suspension period may be shortened or waived at our discretion. TurboBroker is a software tool, not a licensed broker, and does not assume the broker's statutory record-keeping obligations. You are responsible for maintaining your own copies of transaction documents in compliance with applicable state real estate regulations (3-8 years depending on the state) and IRS record-keeping recommendations (7 years).
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 11 (Intellectual Property), 12 (Warranty Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 16 (Governing Law), and 17 (Mandatory Arbitration and Class Action Waiver).
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Except as otherwise provided in Section 17 (Mandatory Arbitration and Class Action Waiver), any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of California. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before initiating arbitration, you and TurboBroker™ agree to first attempt to resolve any dispute informally for at least thirty (30) days. The informal resolution period begins when one party sends the other a written notice describing the dispute and the relief sought. Notices to TurboBroker™ must be sent to legal@turbobroker.ai. If the dispute is not resolved within 30 days after the notice is received, either party may proceed with arbitration.
ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR RELATIONSHIP WITH TURBOBROKER SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS IN SAN FRANCISCO, CALIFORNIA, UNDER THE JAMS STREAMLINED ARBITRATION RULES AND PROCEDURES. The arbitration shall be conducted by a single arbitrator selected in accordance with JAMS rules. The arbitrator shall have the authority to award the same damages and relief that a court could award. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
YOU AND TURBOBROKER AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the jurisdictional limits of the small claims court, provided the amount in controversy does not exceed $10,000.
Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines that a claim or defense was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.
You have the right to opt out of this arbitration provision by sending written notice of your decision to opt out to legal@turbobroker.ai within thirty (30) days of the date you first create your TurboBroker™ account. Your notice must include your name, account email address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms will continue to apply.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to:
The affected party shall use reasonable efforts to mitigate the impact of the force majeure event and resume performance as soon as practicable. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected portion of the agreement upon written notice.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the fullest extent permitted by law.
These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and TurboBroker™ with respect to the subject matter hereof. These Terms supersede all prior and contemporaneous communications, proposals, representations, understandings, and agreements, whether oral or written, between the parties regarding the Service.
TurboBroker™ may assign, transfer, or delegate its rights and obligations under these Terms without restriction and without notice to you, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of TurboBroker™. Any attempted assignment in violation of this provision shall be null and void.
The failure of TurboBroker™ to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of TurboBroker™. A waiver of any right or provision on one occasion shall not be deemed a waiver of such right or provision on any other occasion.
We reserve the right to modify or replace these Terms at any time. When we make material changes, we will provide at least 30 days advance notice by posting the updated Terms on our website and, where possible, notifying you by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.
Last updated: February 2026.
If you have questions about these Terms of Service, please contact us:
TurboBroker™ Legal Team
Email: legal@turbobroker.ai
TurboBroker™ is a trademark of TurboBroker LLC, a Delaware limited liability company.